Frequently Asked Questions

You can book directly through our website for the best rates and dog-friendly room selection, call us at our front desk, or visit us in person in Gothic Quarter. We recommend booking in advance, especially during peak season, to ensure availability of our dog-welcome rooms with easy park access.

We offer flexible cancellation up to 48 hours before your arrival date without penalty. Cancellations made within 48 hours are subject to a one-night charge. We understand travel plans with pets can change unexpectedly, so contact us directly if you need to modify your reservation.

We accept all major credit cards including Visa, Mastercard, American Express, and Maestro. We also accept cash payments in euros. A valid credit card is required at check-in for incidental charges, even if your stay is pre-paid.

We do not charge pet deposits or additional fees for well-behaved dogs. However, guests are responsible for any damage caused by their pets during the stay. We trust our dog-loving guests to respect our spaces and other visitors.

Yes! We specialize in hosting dog-related groups, from breed meetups to agility teams visiting Barcelona competitions. Contact us directly for group rates and we can arrange special experiences like private rooftop park time or group dog-friendly tours of Gothic Quarter.

For the best selection of dog-friendly rooms and to secure rooftop park access, we recommend booking at least 2-3 weeks in advance. During Barcelona's peak summer months and major events like Mobile World Congress, book even earlier to guarantee availability.

All our rooms welcome dogs, from cozy doubles perfect for solo travelers with small companions to spacious suites ideal for families with large breeds. Ground floor rooms offer easier access for older dogs, while upper floors provide Gothic Quarter views. Every room includes our Dog Welcome Pack.

Our rooms range from 20 square meters for standard doubles to 45 square meters for family suites. All rooms have enough space for large dog beds, and we can remove furniture if needed to accommodate extra-large breeds. High ceilings give even Great Danes plenty of headroom.

We offer queen and king beds in most rooms, with some rooms featuring two double beds perfect for families traveling with multiple dogs. All beds have firm, comfortable mattresses, and we provide waterproof mattress protectors upon request for peace of mind.

Every room includes air conditioning, free WiFi, flat-screen TV, mini-fridge perfect for storing dog treats, and a private bathroom. Dog-specific amenities include food and water bowls, a comfortable dog bed, welcome treats, and toys. We also provide waste bags and cleaning supplies.

Yes, we have several connecting room options perfect for families with multiple dogs or friends traveling together with their pets. These rooms share access while maintaining privacy, and connecting rooms get priority access to our rooftop dog park during busy periods.

Upper floor rooms offer charming Gothic Quarter views including medieval streets and historic architecture. Some rooms overlook our internal courtyard - a quieter option perfect for anxious or reactive dogs who prefer less street noise and visual stimulation.

Check-in begins at 14:00. If you arrive earlier, we're happy to store your luggage and provide immediate access to our rooftop dog park so your travel-weary pup can stretch their legs while you explore Gothic Quarter. Our front desk team is always here to help.

Check-out is at 11:00. We offer complimentary late check-out until 13:00 when available - just ask at the front desk. If you need even later departure, we can store luggage and your dog can enjoy final rooftop park time before your journey home.

Early check-in is available upon request based on availability, often possible from 12:00 onwards. Even if rooms aren't ready, we welcome you and your dog immediately with luggage storage and rooftop park access. There's no additional charge for early check-in when rooms are available.

Yes, we provide complimentary secure luggage storage before check-in and after check-out. This service is particularly helpful for dog travelers who want to explore Barcelona hands-free on arrival or departure day. Your dog can access our facilities even while luggage is stored.

Every stay includes access to our rooftop dog park, Dog Welcome Pack, and basic city information for dog-friendly spots. Additional experiences like guided dog-friendly tours of Gothic Quarter, veterinary services, and professional grooming can be booked separately. We're happy to customize recommendations for your dog's needs.

Our rooftop dog park is available 24/7 for hotel guests. Peak social hours are typically 8:00-10:00 and 18:00-20:00 when most dogs are active. Early morning (6:00-8:00) is perfect for anxious dogs who prefer quieter play time, while late evening offers stunning sunset views over Barcelona.

Yes, our popular dog-friendly walking tours of Gothic Quarter require advance booking, especially on weekends. Tours run daily at 10:00 and 16:00, lasting approximately 2 hours. We limit group sizes to ensure all dogs can participate comfortably. Book at check-in or contact us before arrival.

Our rooftop dog park and room amenities are exclusive to hotel guests. However, non-guests can book our dog-friendly tours and access veterinary or grooming services with advance reservation. Local dog owners often join our tours, creating a wonderful community experience.

Absolutely no breed restrictions! We welcome all dogs regardless of size, breed, or mix. From tiny Chihuahuas to gentle giant Great Danes, every dog is celebrated here. Our rooftop space and room configurations accommodate dogs of all sizes comfortably.

We're located in the heart of Barcelona's historic Gothic Quarter, just 4 minutes walk from Liceu Metro Station (L3) and 6 minutes from Jaume I (L4). Our address puts you steps away from Barcelona Cathedral, Las Ramblas, and numerous dog-friendly restaurants and cafes.

Liceu Metro Station on Line L3 is just 4 minutes walk from our front door. Jaume I Station (L4) is 6 minutes away, and major transport hub Plaça Catalunya (L1, L3) is a pleasant 10-minute walk through Gothic Quarter's charming streets - perfect for dog exercise.

We can arrange pet-friendly airport transfers with advance notice. Our recommended transfer partners have vehicles equipped for dogs of all sizes and are familiar with pet travel requirements. The journey from Barcelona Airport takes approximately 45 minutes depending on traffic.

While we don't have on-site parking, several public parking garages within 200 meters accept advance reservations. We provide detailed directions to the most convenient options and can help arrange parking for guests traveling with dogs who need quick access for bathroom breaks.

Barceloneta Beach's dog-friendly section is approximately 15 minutes by metro or 20 minutes by taxi. We provide detailed directions and timing information for Barcelona's best dog beaches, including lesser-known spots locals love. Our front desk can help plan perfect beach days.

Gothic Quarter is very safe for evening dog walks, with good lighting and regular foot traffic until late hours. The narrow medieval streets create a cozy atmosphere, and many local businesses are dog-friendly. We provide recommended walking routes and timing advice for optimal safety and enjoyment.

While we specialize in dogs, we welcome well-socialized cats and can discuss other pets on a case-by-case basis. Please contact us directly to discuss your specific pet's needs. Our focus remains on creating the perfect environment for dogs, but we're flexible for other beloved companions.

Yes, Hotel Perro Barcelona is completely smoke-free throughout all indoor areas for the health and comfort of all our guests, both human and canine. Designated smoking areas are available in our outdoor spaces, well-ventilated and separated from dog play areas.

Children are absolutely welcome! We're a family and dog-friendly hotel with experience hosting multi-generational trips where kids and dogs travel together. Our rooftop space is safe for children, and we can provide recommendations for kid and dog-friendly activities throughout Barcelona.

Yes, we offer accessible rooms and our main facilities including reception and rooftop dog park are wheelchair accessible via elevator. Our ground floor rooms are ideal for guests with mobility needs traveling with service dogs or emotional support animals. Please inform us of specific requirements when booking.

Our multilingual team speaks Spanish, Catalan, English, French, and German fluently. This helps us serve international dog travelers and provide detailed local information in your preferred language. We also have basic Italian and Portuguese speakers available during peak season.

Hotel Perro Barcelona has 22 rooms across three categories: Pack Rooms (from €140/night), Big Dog Suites with extra space for large breeds, and Family Pack Rooms for multi-dog families. Our boutique size means personalised attention for every guest and their dogs.

Hotel Perro Barcelona is a boutique hotel operating at a 4-star equivalent standard with specialised dog-friendly amenities that go well beyond what traditional hotels offer. As an independent property, we've invested in dog-specific facilities like our rooftop dog park and dog spa rather than traditional luxury markers.

Every room includes 24/7 access to our rooftop dog park, a Dog Welcome Pack (breed-appropriate bed, bowls, treats, toys, waste bags), and free WiFi. Paid extras include guided dog-friendly tours, dog spa treatments (baths from €35, grooming from €45), and on-call veterinary services.

Yes, we welcome multi-dog families with no limits on the number of dogs per room and no per-pet fees. Our Family Pack Rooms are designed for exactly this, with multiple feeding stations, extra floor space, and easy-clean surfaces. Your entire pack stays for the same room rate.